All about hard reset on Samsung Galaxy J7 Sky Pro, what it was, how does it work and the importance of this action that makes it a popular one in the term of troubleshooting.
Factory reset, or sometimes it called hard reset, is a popular troubleshooting action that people do when their phone run into some problem that can’t be fixed with basic troubleshooting. But what is factory reset anyway and what makes it so popular?
Factory reset refers to the type of thing that will bring the phone back to its original factory setting. When you perform this action on your Samsung Galaxy J7 Sky Pro, you will find that the entire setting of the phone will change to the one that meets you when you activated the phone for the first time.
Everything will go back just like when it was fresh out of the box, it means no downloaded data, no saved files and of course no 3rd party app.
Method 1: Hard Reset Samsung Galaxy J7 Sky Pro (Powered On)
- Go to “Settings > General Management” on your device.
- Find the “Reset” option among the available menu and tap on it.
- You will find more option, and you need to find “Factory Data Reset” and then tap on it.
- At the bottom, you will see the option of “Reset“, tap on this option as well.
- One more thing, tap on the “Delete All” option and now the factory reset will begin.
- Once the factory reset process is complete, the device will turn back on automatically.
The above method works well if you can access your Galaxy J7 Sky Pro settings, but if you find that you can’t access the menu due to frozen or unresponsive phone, work it out with the second method.
Method 2: Hard Reset Samsung Galaxy J7 Sky Pro (Powered Off)
- Turn OFF your Samsung Galaxy J7 Sky Pro completely.
- In the same time, press and hold Power button, Home button and Volume Up button for several seconds.
- Release Power button only when Samsung logo appear on the screen.
- Release the rest button when Android logo appear, the recovery menu will appear.
- Choose “Wipe Data / Factory Reset” option using Volume button and Power button to select it.
- Choose “Yes — delete all user data” to confirm the whole operation.
- Select “Reboot System Now” when it has complete.
With all that said, factory reset will wipe out everything that was not there in the first place. It means you have to back up everything that you want to keep before you choose to factory reset the phone.
Why factory reset popular? Because when you reset the whole thing, it will erase anything that caused the problem in the first place and brings the phone back to its full capacity.