Troubleshooting action when dealing with Samsung Galaxy J7 Sky Pro that won’t turn on, where each of these actions deals with specific possible cause of this issue.

When your Samsung Galaxy J7 Sky Pro refuse to turn on, do not panic. There are several possible causes for this issue and by addressing each of it, you will find the solutions and have the phone turn back on.

Running out of battery

When was the last time you charge the battery of your Samsung Galaxy J7 Sky Pro? Seriously, charge the battery for a couple of minutes before you try to turn it on. It should solve the problem right away.

Crashed firmware

Crashed firmware is another possible cause of this issue. Firmware crashed could block the signal to the system when you press the Power button in order to turn it on. In this case, force reboot the phone will do the job to fix this problem. Take out the battery and press Power button for one minute to drain trapped electricity in the capacitor. After that, put the battery back and turn it on.

Problem with 3rd party app

A broken 3rd party app could be the source of your problem. But how do you know if it caused by 3rd party app or not? Simple, boot the phone into Safe Mode. If you can boot the phone into Safe Mode, it is obvious that one of those 3rd party apps is the source of the problem. Get rid of the potential troublemaker app and you can turn on the phone once more.

Firmware issue

If you can’t boot the phone into Safe Mode, boot it into Recovery Mode. The firmware of the phone won’t be loaded in Recovery Mode, so if you can boot the phone in this mode, you got firmware problem. In this case, take the phone to a technician or better yet, Samsung’s technician to get it fix.

When you are running out of options, better take the phone and have professional people to look at it and fix the problem for you.


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